Support
Email us at support@clearo-app.com. Ideas, bugs, anything confusing. We read every message.
You can also tap Send feedback in Settings, which fills in your app version and phone model for you.
Common questions
How do I sign in?
Clearo uses Sign in with Apple or Google, so there's no password to remember. Use the same one you chose the first time, and you'll be back in your account with all of your history.
Some of my photos haven't uploaded
Photos are saved on your phone first, so you can take them without a connection. They upload in the background next time you're online with Clearo open. If some are still waiting, open Clearo on Wi-Fi or mobile data and give it a minute.
Stay signed in until they've uploaded: signing out removes anything still waiting from your phone.
How do I change my routine or photo time?
Tap the gear on Today to open Settings. Your routine has your AM and PM products, and Photo reminder changes the time of your daily reminder. You can also change your profile and what you track there.
How do I delete my account?
In Settings, tap Delete account. It deletes your account and everything in it, including every photo, and can't be undone.How to delete your account has the steps, and what to do if you can't open the app.